Fire/EMS Program Assistant

Responsibilities

• Maintains records of training/laboratory activities and student files including grades and attendance.
• Monitors course offerings and makes recommendations to stay current.
• Prepares reports regarding attendance, grades, course files and course evaluation; submits textbook/materials requests.
• Types and proofreads memos, correspondence and other printed material.
• Provides detailed information to current and prospective students regarding department's instruction programs and policies.
• Advises and assists students with program registration.
• Assists in the management of training documents and instructor records, including verifying valid instructor certifications and part-time employment status.
• Coordinates and verifies instructor teaching schedules and contact information, ensuring the instructor has updated lesson plans and necessary training items.
• Assists in the preparation and submission of instructor time sheets.
• Monitors inventory of materials and supplies, initiates ordering process as needed.
• Assists coordinators with the marketing of their program; assists in the development of proposals for training services to CCE customers.
• Provides all documentation required to set up, track, and report activities, cost and revenues, conducts regular budget reviews with weekly monitoring of expenditures.
• Consults with budget account manager to request and track refunds, reconcile instructor contracts and class rosters; may assist the appropriate administrator with monitoring budgets.
• Creates master files and generates course information sheets.
• Creates and updates unit's files; pulls and re-files records; purges inactive files.
• Gathers and summarizes information; produces reports.
• Orders, picks up and delivers class materials; assists program developers and instructors with class activities.
• Interacts with trainers and instructors to ensure payments are processed.
• Handles contracts and time entry.
• Answers phone; provides information and explains procedures; refers calls to appropriate person; takes messages; screens requests for supervisor.
• Sets up, assists and participates as a role player in training/laboratory/clinical/on-line activities for Fire/EMS.
• Performs other duties as assigned by Director or staff.

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