Fire Protection Service Manager
Job Description
Fire Protection Service Manager
Our company was founded on the belief that our Associates are the key to success. As a growing leader in fire protection services, we offer numerous career advancement opportunities, industry training, and hands-on experience to help you achieve your professional goals. As we grow, so do you.
Summary:
As a Fire Protection Service Manager, you will oversee the operation and management of fire protection services. This role involves strategic planning, coordinating emergency response, managing budgets, and fostering relationships with clients. Your role will be pivotal in ensuring smooth operations, regularly meeting compliance and safety regulations, and leading teams to deliver exceptional service.
At our company, we take pride in fostering a supportive, empowering, and team-oriented environment. We challenge and appreciate our employees, offering opportunities for personal and professional growth. Our Associates are here for the long run—because we value and invest in them. We support charitable causes, conduct team-building exercises, and are committed to excellence in the fire protection industry.
Growth Opportunities and Benefits:
We take pride in fostering a supportive, team-oriented environment where Associates are empowered to grow and succeed. We offer:
- Competitive salary with a comprehensive benefits package.
- 401k with company match.
- Paid training, and vacation time.
- Flexible scheduling options.
- Career advancement opportunities with industry-specific training.
- Support for continuing education and professional development.
- A company culture that values teamwork, innovation, and commitment to excellence.
Join Our Winning Team Today!
Do you have service management experience and are looking for an exciting new challenge? We want to hear from you! Join our team and be part of a company committed to excellence in Fire, Life, and Safety. Apply today!
Responsibilities
Responsibilities:
1. Operational Management:
- Supervise and coordinate daily operations of the fire protection services department.
- Ensure efficient response to client emergencies and manage fire protection systems and equipment.
- Oversee routine inspections, maintenance, and testing of fire protection equipment and systems.
- Coordinate with clients to schedule service appointments, inspections, and system installation.
2. Communication:
- Serve as the primary point of contact for clients regarding fire protection services.
- Address client concerns, provide expert advice, and ensure high levels of customer satisfaction.
- Prepare and present reports on service performance, incident response, and compliance.
- Hire, lead, mentor, and manage a team of fire protection personnel, including scheduling, training, and performance evaluations.
- Foster a collaborative and high-performance work environment.
- Organize and deliver training programs to ensure staff are knowledgeable about fire safety practices and equipment.
3. Contracting & Vendor Management:
- Oversee and manage contracts with subcontractors and vendors involved in the various projects and service requests within your division.
- Negotiate contract terms, monitor performance and progress, and ensure compliance with contractual agreements and service level expectations.
- Review and approve subcontractor invoices and ensure timely payments, while maintaining budgetary controls.
4. Compliance & Safety:
- Ensure adherence to local, state, and federal fire safety regulations and standards.
- Conduct regular audits and inspections to maintain compliance and address any issues.
- Develop and implement safety protocols and procedures to minimize risk and enhance safety.
5. Budget & Resource Management:
- Develop and manage the departmental budget, ensuring cost-effective use of resources.
- Oversee procurement and maintenance of fire protection equipment and supplies.
6. Strategic Planning & Improvement:
- Identify opportunities for process improvements and implement best practices in fire protection.
- Stay current with industry trends, technological advancements, and regulatory changes.
- Develop and execute strategic plans to enhance service delivery and operational efficiencies.
7. Miscellaneous Tasks:
- Perform other duties as assigned.
Job Requirements
Qualifications:
- High school diploma or equivalent; additional education or relevant certifications are a plus.
- Minimum 5 years of experience in fire protection services, including supervisory experience.
- Minimum 1 year of experience in budgeting and financial management.
- In-depth knowledge of fire safety regulations and standards.
- Proficiency in using Microsoft Office Suite (Word, Excel, Outlook) and engineering software applications.
- Excellent communication and interpersonal skills.
- Reliable and adaptable, with the ability to work independently and as part of a team.
Additional Requirements:
- Background Check
- Driver's License MVR
- Pre-employment Drug Testing
