Safety Security Officer F02
Job Description
JOB TITLE: Safety Security Officer
FLSA: Non-Exempt
DIVISION: Operations
REPORTS TO: Shift Supervisor
LOCATION: Queens, NY
SALARY: $19.65 hourly
SUMMARY:
The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. Operations within our facility are available 24 hours a day. This is a relief position that requires face-to-face relief with mandatory overtime. This position reports to the Shift Supervisor and Security Manager of the Facility.
Responsibilities
DUTIES & RESPONSIBILITIES:
- Perform daily inspections of all clients’ rooms
- Escort clients to appointments as needed
- Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures.
- Control access at the main entrance by screening all clients and visitors, utilizing a magnetometer or x-ray machine to detect and prevent weapons from entering the site.
- Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions.
- Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
- Respond to incidents
- Assist with client intakes.
- Perform daily pack-ups and logging of client property belonging to AWOL clients.
- Store and remove client property once the mandated storage time has expired
- Maintain a clean and organized storage area
- Complete logs, incident reports, and all other required documentation.
- Make calls to police, fire department, and other first responders as directed.
- Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system.
- Perform duties related to fire incidents, including evacuation of the building when necessary, and adhere to fire procedures.
- Ensure the safety and security of all assigned equipment.
- Mandatory overtime required
- Perform other tasks as assigned.
Job Requirements
EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS:
High school diploma or GED and prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if required.
