Fire Extinguisher Field Service Technician
Job Description
Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality.
At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.
Job Type: Full-time
Pay: $20.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Responsibilities
ROLE OVERVIEW
The Fire Extinguisher Field Technician is responsible for inspecting, servicing, and maintaining portable fire extinguishers at customer sites in accordance with NFPA 10, DOT regulations, and local codes. This role ensures extinguishers are fully compliant, operational, and safe, while delivering excellent customer service in the field.
WHAT YOU WILL BE DOING
- Perform inspections of suppression system equipment at customer sites, ensuring compliance with NFPA 10 and company standards.
- Verify extinguisher type, placement, accessibility, and condition.
- Perform maintenance, recharge, and replacement of extinguishers as required.
- Conduct hydrostatic testing when needed, in accordance with NFPA and DOT requirements.
- Apply new tags, seals, and labels following service.
- Document inspection and service activities using company-approved forms/software.
- Communicate inspection and service results clearly to customers, addressing questions and providing recommendations.
- Ensure accurate completion of service records and compliance documentation.
- Follow all company safety protocols and represent Relay with professionalism in the field.
- Stay current on NFPA, DOT, and local fire code requirements.
Job Requirements
QUALIFICATIONS
- High school diploma or equivalent (required).
- 1–3 years of experience inspecting and servicing fire extinguishers (preferred).
- Knowledge of NFPA 10 and DOT cylinder handling/testing requirements.
- Strong mechanical aptitude and ability to work independently in the field.
- Excellent communication, organizational, and customer service skills.
- Valid driver’s license with a clean driving record.
- FDNY S96 – Certification of Fitness current or to be obtained shortly after hire
IDEAL QUALITIES
- Fire extinguisher inspection/service certification (preferred or willingness to obtain).
- DOT hydrostatic testing certification or willingness to obtain.
- Strong safety awareness and compliance mindset.
WORKING CONDITIONS
The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
WHY JOIN US
- Work at a mission-driven company, focused on people
- Comprehensive medical plan options, including dental and vision
- 401K plan with company match
- Generous paid time off, paid holidays
- Continued growth and expansion into new markets and products and services
This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.
