Security Supervisor
Job Description
Lyons Security Service, Inc., PPO 12687, is currently seeking to fill supervising positions at the Anaheim, CA office.
Job Details:
Graveyard: 10:45 PM - 7:15 AM - Sunday, Monday, Tuesday, Friday, Saturday. Off Days: Wednesday - Thursday.
Compensation: $23.50
Job Type: Full-time
Pay: $23.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
Application Question(s):
- Do you understand this job is in Anaheim CA?
- What is your Zip Code?
- Do you understand this is a set schedule: Graveyard: 10:45 PM - 7:15 AM - Sunday, Monday, Tuesday, Friday, Saturday. Off Days: Wednesday - Thursday?
- Where do you work and for how long? If unemployed put last employer and length of employment and date you ended employment.
- Can you describe a time when you had to deliver bad news to a customer or employee? What approach did you take?
- How do you handle situations where a customer is clearly upset, but your team followed procedure correctly?
- Tell me about a time you helped a team member improve their performance or morale. What did you do?
- Describe a time when you had to mediate a conflict between team members. How did you ensure fairness?
- When have you realized you were wrong in handling a customer or team situation? What did you learn?
- A team member is short-tempered with a customer after a long shift. The customer complains. How do you handle the conversation with the employee?
License/Certification:
- Driver's License (Required)
- Guard Card (Required)
Work Location: In person
Responsibilities
As a Lyons Supervisor, applicants should understand that the responsibilities include:
Building strong professional relationships with staff, learning the ins and outs of the staff below them, ability to hold people accountable, managing security staff that protect client property against theft and vandalism. Duties are also to ensure the safety of the people on the client premises, training security offers in proper security measures, performing site inspections and equipment inspections to confirm that the grounds and gear are all up to safety standards without the need for repair, and providing customer service to customers or guests that may require assistance. The primary function of a security supervisor is to ensure staff are functioning at levels that meet or are above client and company satisfaction. As part of this, if necessary, supervisors fill vacant shifts when necessary.
Job Requirements
Applying Requirements:
1. Have CA Driver's License, no suspensions within the past 10 years, 1 or less point on your driving record.
2. Have a valid Guard Card
3. Has changed jobs 3 or less times in the past 3 (needs to be verifiable)
4. Has held consistent employment for the past 3 years without gaps larger than 2 weeks between jobs (needs to be verifiable)
5. Has 4 years of security experience
6. Displays understanding of job requirements, ability to think on your feet, and act in a professional manner.
7. Proficient computer skills with basic college level writing skills.
8. Working knowledge of basic security techniques
9. Previous supervision, military experience or law enforcement background are extremes positives.
10. Can pass the background checks including drug tests.
