
Fire Protection Program Manager
Location
New York, NY
Level
Manager
Department
Type
Full - Time
Salary
$125,000-$137,500
Job Description
Posted on:
May 15, 2025
We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.
Responsibilities
Essential Duties and Responsibilities include but are not limited to:
- Manage and maintain fire protection systems, ensuring compliance with all relevant authorities and regulations. Conduct regular inspections, address deficiencies, and recommend improvements.
- Coordinate fire system impairments with security, maintenance, and vendors. Monitor systems and respond promptly to alarms or emergencies.
- Serve as the primary point of contact for PANYNJ during emergencies and routine inspections. Assist in fire investigations and implement preventive measures.
- Maintain up-to-date knowledge of fire codes, laws, and standards. Keep as-built drawings current for all fire and suppression systems.
- Conduct and manage periodic Fire and Life Safety (FLS) Program assessments, inspections, and testing across the portfolio. Provide accurate and timely reports to management.
- Conduct regular inspections of site buildings to ensure compliance with local, state, and national fire safety regulations and standards. Address any issues identified during inspections promptly.
- Deliver training to JLL personnel on fire prevention, emergency procedures, and equipment use. Support audits from various stakeholders and agencies.
- Collaborate with JLL teams, clients, and vendors to deliver FLS services within scope. Interface with client Risk Insurers and Corporate Fire/Life Safety Audit teams.
- Manage required testing of Extinguishers, Fire Pumps, Sprinkler Systems, Kitchen Systems, Sprinkler valves, Hydrants, and Fire Department connections.
- Manage fire system impairments and required testing of various fire safety equipment. Support the Airport Emergency Response Team.
- Provide fire safety due diligence for business events and support projects with recommendations based on fire codes and business requirements.
- Comply with JLL Corporate and client safety requirements. Be available for on-call work, responding 24/7 for emergency consultations when needed.
- Available for on-call work. When on-call, response is required 24/7 for emergency consultation and call-ins.
- Responsible for performance of team of technicians over multiple shifts or a large-scale facility to perform fire/sprinkler systems maintenance and repair on client equipment and facilities systems.
- Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognition's to promote safe behavior.
- Drive performance as measured by client’s Key Performance Indicators
- Establish relationships with client Site Leads, business partners such as EHS leads and FM clientele to establish trust and credibility in the delivery of IFM services
- Resolve issues at sites under purview, escalating when needed
- Provide engineering guidance to Technicians as needed to ensure operations are aligned with site and portfolio goals and values
- Develop and manage operating expense budgets for relevant sites including monthly variance reports
- Initiate purchase order requests for goods and services for sites within responsibility
- Manage subcontractors and suppliers to deliver goods and services against contracts and expectations
- Administer training to ensure compliance, readiness and competency of staff
- Drive and promote safety culture within portfolio including subcontractors, suppliers and visitors
- Work with the Critical Systems Manager to oversee the delivery of maintenance and repair services.
- Ensure client satisfaction with delivery of Life Safety services and provide a lead role in monitoring and increasing customer satisfaction.
- Support the Critical System Manager in the implementation of short and long-term projects for the client as requested.
- Assist in the development and implementation of the annual account plan as identified by the Account Director.
Leadership/Employee Management
- Develop a strong collaborative team-based environment.
- Ensure compliance with JLL minimum operational audit and safety standards
- Assist in the development and management of the detailed, zero-based annual operating budgets
- Import JLL best practices in the interest of exceeding client goals and expectations
- Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.
Job Requirements
Qualification & Experience
- Bachelor’s Degree in any discipline / equivalent with a minimum 8 years of experience in managing Fire & life safety programs
- FLS certification
- Expertise in fire detection and suppression systems.
- Ability to read and interpret building layouts, system drawings and manufacturers’ equipment specifications.
- Strong knowledge of fire safety codes, laws, and regulations.
- Exceptional problem-solving abilities
- Must have good communication & interpersonal skills
- Experience with managing teams of 3 or more including budget responsibilities, supplier management, problem solving, and client/ customer relations.
- Experience required using CMMS systems and reporting
- Developing servicing schedules for Preventative Maintenance including critical equipment
- Demonstrated communication skills written and verbal including negotiation and conflict resolution
- Must have strong computer skills, including MS Excel, Word and Office
- Strong organizational skills
- Ability to align, motivate and lead a team including creating accountability
- Managing Budgets with adherence critical KPIs/Targets