Fire Alarm & Sprinkler Inspection Manager
Job Description
Why work with us?
At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.
Benefits of joining Impact Fire Services
When you join Impact Fire you will receive:
- Competitive compensation
- Pay is on a weekly cycle, every Friday
- Career Advancement Opportunities
- Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
- Company paid short and long-term disability
- Immediately vested in our 401(k) company match
- Exceptional guidance and support from our managers
- Collaborative culture & environment
- Robust training opportunities with company reimbursement upon achieving required licensing
- Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
- Opportunity to work alongside some of the best talent in the fire protection industry
Manage the operations of the Fire Alarm and Fire Sprinkler Inspection Division. Manage the technical and administrative personnel within the Division. Achieve financial and operational goals of the Division including revenue generation, cost control, and gross margin contribution. Ensure a high level of customer satisfaction for Fire Alarm and Fire Sprinkler customers. Ensure the proper training and safe working procedures of Fire Alarm and Fire Sprinkler technical personnel and to abide by the policies specified in the Employee Handbook and Safety Manual.
This position reports to the Senior Operations Manager. The Fire Alarm and Sprinkler Inspection Manager will be responsible for ensuring the effective operation of the Fire Alarm and Fire Sprinkler Division. The Manager will supervise technical and administrative personnel in order to achieve any financial or operational goals. Will be responsible for ensuring customer satisfaction. The Manager is also responsible for ensuring a safe working environment for technical personnel and for ensuring that they are properly trained.
Responsibilities
JOB RESPONSIBILITIES:
- Work with the Senior Operations Manager and other managers to develop financial and operational goals.
- Ensure the effective operation of the Fire Alarm and Fire Sprinkler Inspection Division.
- Establish productivity goals for technical and administrative goals that fit in with the tactical priorities of the division.
- Achieve the assigned monthly goals for revenue and cost control and correct any budgetary deficiencies.
- Lead the technical and administrative personnel in providing a high level of customer service.
- Ensure that the technical personnel are highly trained in our services and products as well as safety.
- Learn and ensure compliance with all applicable industry codes.
Job Requirements
JOB REQUIREMENTS:
- Possess any necessary licensing and certification required by National, State and Local codes.
- Minimum 3-5 years related experience either in the fire protection industry or the commercial customer service business.
- NICET or equivalent training from manufacturers or institutions.
- Working knowledge of NFPA 72.
- Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.
- Ability to operate hand and power tools.
- Proficiency with using PCs including working knowledge of MS Excel / Word as well as iPhone/iPad apps.
- Ability to work flexible hours including weekends to meet customer requirements.
- Demonstrate a high level of customer service.
- A strong work ethic and professional appearance.
- Ability to work within a team environment.
- Self-starter that can work with little to no supervision.
- Strong organizational skills, positive attitude, and an ability to learn quickly. • Strong working knowledge of NFPA codes.
- Ability to adhere to, implement, and always follow safety guidelines and procedures.
- Possess a valid driver’s license and driving record that meets company requirements.
In addition to the above, the most desirable candidate will have:
- A four-year college degree in management or business administration or comparable experience
- Industry licensing or certification of competency with fire alarms and commercial sprinkler systems
