Field Service Technician I - Fire Alarms Systems (Entry Level)
Job Description
As a Field Service Technician 1 – Fire Alarm Systems here at Honeywell, you will play a crucial role in supporting our customers by performing on-site testing and maintenance of Fire Alarm systems. Working under direct supervision, you will follow detailed work instructions to ensure compliance with safety codes and standards, while escalating any discrepancies or issues to the appropriate team lead. This entry-level position offers an excellent opportunity to develop your technical skills and gain hands-on experience in the field service industry.
You will report directly to Field Service Supervisor, and you’ll work On-site at our Miami, FL location.
In this role, you will impact the safety and security of our customers by ensuring that Fire Alarm systems are properly tested and maintained, contributing to the prevention of fire hazards and compliance with regulatory requirements.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
Responsibilities
As a Service Senior Sales Executive, you will:
- Achieve new order/booking and profit goals based on your assigned quota.
- Develop and maintain a qualified funnel of opportunities including forecasting expected order intake. Deliver on forecasted results consistently.
- Develop a comprehensive understanding of the marketplace, competitor offerings, customers, and decision influencers across the region, segments, and verticals within the region. Keep current on automation, electrical, fire, mechanical, and IoT market business and product trends.
- Develop a vertical market and account management plan that focuses on strategic growth. Identify new business opportunities to grow in new markets or adjacent segments and develop “go to market” strategies to drive business to the end user customer and the standard construction channel.
- Act as a consultant to multiple levels of the customer’s organization by understanding their challenges and recommending services to ensure their building systems perform as required to achieve business goals.
- Attend industry-specific networking events; actively participate in professional organizations such as NFPA, NFSA, ASHE, NBFAA, AFAA, IFMA, SAME, 7x24, ASHRAE, AEE or USGBC etc. to build a network of contacts and to represent Siemens in the market.
- Consult with the customer and determine budgeting and investment requirements.
- Position Siemens as an industry leader among service providers, leveraging Siemens world-class digital service delivery as a key differentiator.
- Collaborate with operations and internal teams to deliver excellent customer outcomes.
- Work with your internal sales support to enable you to spend more time with your customers.
- Collaborate with sales estimators to prepare cost estimates and customer bid packages.
- Partner with other sales business teams to plan, target, and acquire new projects and accounts.
- Set pricing based on identified value of the services offered to the customer.
- Work with operations, finance, legal and other inside and outside resources to obtain the sale.
- Actively participate in sales department meetings, workshops, and seminars to stay knowledgeable on current market, business, and product trends.
- Expected to spend minimum 50% of time in customer facing activities, performed in person and on customer site.
- Work with existing customer base supporting their needs as well as act as a hunter to bring in new customers to the business.
- Travel overnight ~10% for training and business development as required based on your assigned territory.
Job Requirements
YOU MUST HAVE
- High School Diploma or GED equivalent.
- Valid driver’s license with a clean driving record, and ability to obtain Customs Clearance as required.
- Physical ability to work on ladders and lifts safely and effectively.
- Basic computer skills to document work and communicate with the team.
WE VALUE
- Previous experience in the fire safety, security, or related technical field.
- Hands-on experience with technical installations or maintenance work.
- Customer service experience with a focus on professionalism and responsiveness.
- Strong written and oral communication skills to follow instructions and report issues clearly.
- Ability to work collaboratively in a team environment and follow detailed instructions accurately.
