Fire Alarm Service Project Manager
Location
Remote - United States
Level
Manager
Department
Type
Full - Time
Salary
Job Description
Posted on:
June 22, 2026
Job Summary: The Fire Alarm Service Project Manager is responsible for managing fire alarm service projects and service calls. This includes scheduling, customer service, code compliance, and managing projects from initiation to completion.
Responsibilities
Key Responsibilities:
- Manage daily fire alarm service operations, including technician dispatch, workload management, and customer communication.
- Review and approve T&M tickets and submit to accounting for invoicing.
- Coordinate with sales, inspections, and JC teams to support seamless operations and customer satisfaction.
- Estimate labor, materials and resources for service jobs to assist sales team with issuing accurate proposals.
- Monitor project costs and schedules to ensure profitability and on-time delivery.
- Act as the initial point of contact for technical support issues for technicians and account managers.
Job Requirements
Qualifications:
- Strong leader, motivator and communicator, with the ability to prioritize, problem solve and make decisions.
- Strong organizational and time management skills.
- 3+ years of fire alarm service or project management experience.
- Working knowledge of fire alarm systems and NFPA codes (especially NFPA 72).
- NICET Level II in Fire Alarm Systems or ability to obtain within 6 months.
