
Fire Alarm Installation Technician
Job Description
falseCompany Information
- Company Name: Relay Fire & Safety
- Company Website: Relay Fire & Safety
- Company Industry: Fire & Life Safety
- Company Description:
Proud provider of fire and safety services from the Mid-Atlantic through the Northeast. With offices in Baltimore, Maryland, Massapequa, New York, and Quincy, Massachusetts, we are dedicated to providing top-notch fire and life safety services that go above industry standards. We have a passion for safeguarding lives and protecting property. Our commitment to excellence, innovation, and customer satisfaction sets us apart as leaders in the field. We believe that every life is worth protecting, and every property deserves safeguarding. We are here to make your business a safer place. Join us in our mission to ensure that fire and life safety is not just a service but a promise.
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Job Description
Fire Alarm Installer | Edwards / EST Systems | MA Licensed Electrician Preferred
Location: Quincy, MA (adjust if this should be another branch/city)
Job Type: Full-time
Company: Relay Fire & Safety
Experienced Fire Alarm Installer? Let’s Make the Next Move Worth It.
Relay Fire & Safety is hiring an experienced Fire Alarm Installation Technician to support fire alarm installation, wiring, programming, commissioning, and project closeout work in the Massachusetts market. We’re looking for a true field technician — someone who knows how to install, wire, troubleshoot, program, and bring fire alarm systems online the right way, not someone who just changes devices and calls it a day.
If you’ve worked with Edwards / EST systems, even better. That is a big plus for us.
This is a strong opportunity for a technician who wants to join a growing company where they can have real impact, work on meaningful projects, and be part of a team that values technical ability, accountability, and professionalism. If you’re currently in a stable spot but frustrated by limited growth, stale leadership, lack of support, or feeling like just another body in a truck, this may be the move that makes sense.
Why This Role Stands Out
We know experienced fire alarm installers are hard to find. The good ones usually aren’t scrolling job boards all day — they’re busy, they’re loyal to their teams, and they’re not leaving for a lateral move with a shinier logo and the same nonsense. So here’s the pitch without the corporate glitter cannon:
- Real Installer Needed: We’re looking for a real installer, not a parts changer.
- Full-Lifecycle Scope: You’ll work on installation, programming, commissioning, and project closeout, not just one tiny slice of the job.
- Valued Expertise: EST / Edwards experience is highly valued.
- Impact & Visibility: You’ll join a growing company where strong technicians matter and are visible.
- Leadership Opportunities: Opportunity to help lead jobs, support junior team members, and be a go-to technical resource.
- Solid Backing: Backed by an established fire & life safety company that is continuing to invest and grow.
Responsibilities
Position Overview
The Fire Alarm Installation Technician is responsible for installing, wiring, programming, testing, troubleshooting, and closing out fire alarm systems for service and project work. This role supports field installation activities from device and panel install through final inspections and project turnover, while ensuring systems are code-compliant, operational, and professionally executed.
This position is ideal for a technician who can work independently, handle field decision-making, and take ownership of the finished product — especially someone with experience in EST / Edwards fire alarm systems, tenant fit-outs, service projects, and final AHJ closeout.
What You’ll Do
- Install, wire, terminate, and test fire alarm systems in commercial and industrial environments.
- Pull wire and complete device, panel, and component installation based on project drawings, layout, and scope.
- Mount and install fire alarm control panels, initiating devices, notification devices, relays, modules, and associated equipment.
- Program and configure fire alarm systems to ensure proper operation and code compliance.
- Perform troubleshooting, diagnostic work, and repair on fire alarm systems in the field.
- Support or lead commissioning and startup activities for fire alarm installations.
- Coordinate final inspections and project closeouts with local fire departments / AHJs.
- Complete required project documentation including test reports, closeout paperwork, compliance forms, and final sign-off documentation.
- Support tenant fit-outs, small projects, and Parts & Smarts / upgrade work.
- Provide technical guidance and field support to less experienced team members when needed.
- Work closely with internal teams and customers to ensure projects are completed safely, accurately, and on time.
Job Requirements
What We’re Looking For
Required / Strongly Preferred Experience
- 5+ years of experience in the fire alarm industry with hands-on installation experience.
- Strong experience with fire alarm wiring, device installation, panel work, programming, startup, and troubleshooting.
- Ability to independently manage field installation work and drive projects toward completion.
- Strong understanding of fire alarm installation standards, jobsite safety, and project closeout requirements.
- Valid driver’s license with a clean driving record.
- Strong communication skills and ability to work effectively with customers, inspectors, project teams, and internal operations staff.
Huge Plus / Target Background
- Hands-on experience with Edwards / EST fire alarm systems.
- EST-3 programming / installation experience.
- EST-4 experience strongly preferred.
- Experience with commissioning, tenant fit-outs, upgrades, retrofits, and small projects.
- Ability to mentor junior technicians and act as a technical resource in the field.
Licenses / Certifications
- Massachusetts electrical license preferred (Class D strongly preferred; higher licensing levels welcomed depending on background and scope).
- NICET Fire Alarm Systems certification.

