Global Security Control Room Operator / Security Rover
Job Description
GardaWorld Security Services is Now Hiring a Global Security Control Room Operator / Security Rover!
Ready to suit up as a Global Security Control Room Operator / Security Rover?
MUST have at minimum two years of GSOC experience
Must be 21+ years of age
Must have experience creating and issuing badges
Must have experience using a variety of different systems
Please include your most up to date GSOC resume
What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.
As a Security Officer – Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.
What’s in it for you:
- Location: Palo Alto, CA
- Set schedule: Full time, 32 hours per week.
- Saturday / Sunday, 2:30pm - 11:00pm (GSOC) Monday / Tuesday, 2:30pm - 11:00pm (Rover)
- Competitive hourly wage of (A) $25.95 / hour (GSOC) (B) $23.95 / hour (Rover) (DailyPay is available for GardaWorld employees!)
- A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, disability coverage, and life insurance options
- Career growth opportunities at GardaWorld
- Uniform provided at no cost
Responsibilities
Responsibilities of Global Security Control Room Operator / Security Rover?
- The individual will work in a GSOC setting assisting the GSOC manager with any tasks assigned to them during their shift
- The Operator will be in an environment monitoring several screens
- The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies, and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem-solving manner
- Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
- Conduct investigations using numerous applications to confirm or deny any accusations or events reported to the Global Security Team
- Have the ability to multitask under stressful or intense circumstances
- Support the GSOC Manager in the completion of necessary tasks
- Excellent customer service is always your top priority.
- You observe, survey the area and provide reporting on activity at your assigned location.
- You provide rapid response in critical situations.
- You’re good with reading and writing detailed reports.
- You know when and how to enforce customer procedures, regulations and standards.
Job Requirements
Qualifications of a Global Security Control Room Operator / Security Rover?
- You have a state security license and additional 32hr. BSIS security trainings (Additional security trainings can be obtained during the hiring process)
- MUST have at minimum two years of GSOC experience
- Must be 21+ years of age
- Must have experience creating and issuing badges
- Must have experience using a variety of different systems
- Please include your most up to date GSOC resume
- Be able to provide documentation of High School Diploma or GED
- Be authorized to work in the U.S.
- Be able to ace (and pass) an extensive screening process
- Strong report writing skills
- Good eyesight and excellent abilities to maintain focus
- Strong proficiency with technology
- If you have Security, Military, Law Enforcement experience – even better!
- In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.
