
Commercial Fire/Burglar Alarm Installer
Job Description
Fire Alarm TechnicianWestford, MA (Field-Based / Office Support as Needed)Department: Fire Alarm DivisionReports To: Fire Alarm Operations ManagerAbout Fire Equipment Inc. (Fire Equipment Inc. (FEI) is a trusted leader in fire protection services across New England. With over 90 years of experience, FEI provides complete fire safety solutions—from design and installation to inspection, testing, and maintenance.Employees and customers alike are considered part of the FEI family. Our team takes pride in carrying out our mission to deliver total life safety solutions protecting lives, valuable assets, and property.The Fire Alarm Technician is responsible for the service, inspection, and repair of fire alarm systems for FEI’s established customer base. This role requires strong technical knowledge, excellent troubleshooting skills, and the ability to maintain compliance with all applicable fire codes and regulations.
Responsibilities
The Fire Alarm Technician is responsible for the service, inspection, and repair of fire alarm systems for FEI’s established customer base. This role requires strong technical knowledge, excellent troubleshooting skills, and the ability to maintain compliance with all applicable fire codes and regulations.
The ideal candidate is a licensed technician with hands-on experience in fire alarm testing, programming, and service. This is a field-based position that also supports project coordination and customer interaction as needed.Perform on-site service, inspections, and repairs of fire alarm systems for scheduled customers.Conduct system testing and inspections to prescribed standards and applicable codes.Identify code compliance and non-conformance issues and communicate solutions to customers.Program and configure fire alarm panels, devices, and control equipment.Complete accurate and timely service reports, inspection forms, and documentation.Present a professional appearance and maintain excellent customer service on every job.Collaborate with other technicians, project managers, and office staff to ensure customer satisfaction and efficient operations.
Job Requirements
RI Fire Alarm Lic required. MA Electrician License , RI or CT Fire Alarm License.Minimum 2 years of experience servicing, inspecting, or installing fire alarm systems.Strong understanding of applicable NFPA fire codes and local regulations.Ability to work an 8-hour shift with on-call and overtime availability.High School Diploma or equivalent required.Ongoing manufacturer or code training a plus.Competitive hourly pay with bonus opportunities.~Comprehensive medical, dental, and vision insurance.~ Disability and life insurance.~ Paid vacation, holidays, and sick time.~ Flexible spending and health savings account options.~ Employee assistance program and career development support.



