Fire Sprinkler Service Technician (Growth to Service Leader)
Job Description
Department: Technician
Employer Reference: P1-5022205-2
Location: Round Rock, Texas, US
Fire Sprinkler Service Technician (Growth to Service Leader)
Position Overview:
We are seeking a motivated and reliable Fire Sprinkler Service Technician to support our growing service department. This role begins with a strong focus on independently performing inspections and small service work, with a clear path to grow into a Service Leadership position as workload and responsibility increase.
Benefits We Offer:
- Comprehensive Insurance coverage - Health, Dental, Vision and More
- 401(k) Plan – Matching %
- Employee Stock Purchase Plan
- Profit Sharing Plan
- Flex Spending (FSA) and HSA
- Wellness Program
- Employee Assistance Program
- Individual Development Plan (IDP) – Define your career goals and create a plan that make the goals attainable
- Growth opportunities through company sponsored leadership development courses and training.
- Paid Time Off (PTO)
- Paid Holidays
- Parental Leave, Paid Pregnancy Medical Leave
- Tuition Reimbursement
- Annual Discretionary Bonuses
- Employer Paid Life Insurance
Responsibilities
Initial Responsibilities (0–12 Months)
Focus: Field execution, compliance, and independence
Inspection & Service
- Perform routine fire sprinkler system inspections in accordance with NFPA standards
- Identify deficiencies and document required corrective actions
- Complete small service and repair work (head replacements, minor leaks, valve repairs)
- Test and maintain system components including control valves and alarms
Licensing & Compliance
- Perform and document backflow testing (BPAT) in accordance with Texas requirements
- Operate under and support compliance with RME-I licensing standards
- Maintain all required documentation for inspections and regulatory compliance
Operations & Communication
- Manage daily schedule and complete assigned jobs independently
- Accurately complete inspection reports and service tickets
- Communicate findings and recommendations clearly to customers
- Maintain tools, equipment, and service vehicle
Growth Responsibilities (12+ Months / As Department Expands)
Focus: Ownership, coordination, and technical development
Advanced Technical Execution
- Diagnose more complex system issues and recommend solutions
- Take on larger and more complex service projects
- Improve efficiency and productivity in field operations
Licensing Advancement
- Maintain active Backflow Prevention Assembly Tester -BPAT certification for state of Texas
- Maintain RME-I license valid in the state of Texas
- Ensure work performed aligns with all state and local regulatory requirements
Operational Support
- Assist with scheduling, job prioritization, and workload coordination
- Identify additional service opportunities and support business growth
- Build strong, ongoing customer relationships
Leadership Responsibilities (Future Role: Service Leader)
Focus: Team leadership, accountability, and department growth
Team & Operations Management
- Coordinate daily service operations and technician scheduling
- Supervise, mentor, and train technicians and new hires
- Review inspection reports for accuracy and compliance
Compliance & Quality Control
- Ensure team adherence to Backflow Prevention Assembly Testing and RME-I licensing requirements for the state of Texas.
- Maintain high standards for safety, code compliance, and workmanship
Customer & Business Development
- Serve as primary contact for key customers
- Support estimating, quoting, and upselling service work
- Help drive department growth and operational efficiency
Job Requirements
Qualifications
- High School Diploma or GED
- 3+ years of experience as a Fire Sprinkler Inspector
- Valid RME-I License
- Backflow Prevention Assembly Tester (BPAT) certification, preferred
- Strong mechanical aptitude and problem-solving skills
- Ability to work independently with strong time management
- Valid driver’s license and clean driving record
