Phoenix Restorations

Rising from every challenge, stronger than before. Since 2015, we've been helping families and businesses in the Washington DC Metro area recover from property damage with dignity, transparency, and exceptional craftsmanship.

Phoenix Restorations was founded with a simple mission: to help property owners navigate the overwhelming experience of disaster recovery with a trusted partner by their side.

Our founders, Byron Shorter and Keith Haggins, recognized that too many restoration companies treated customers as transactions rather than people in crisis. They built Phoenix Restorations on the principles of transparency, communication, and craftsmanship that they wished they had experienced when dealing with their own property damage situations.

Today, Phoenix Restorations serves the entire Washington DC Metro area, including Northern Virginia and Maryland. We've restored over 500 properties and built a reputation for reliability, quality work, and genuine care for our customers.

Our Leadership

Byron Shorter

Founder & CEO

Byron brings over 15 years of experience in construction and property management to Phoenix Restorations. His vision for customer-centric restoration has shaped our company culture.

Keith Haggins

Founder & COO

Keith's background in operations and customer service ensures that every Phoenix project runs smoothly from initial contact through final restoration.

Our Values

Transparency

Clear communication and upfront pricing. No surprises, no hidden fees.

Compassion

We understand you're going through a difficult time. We're here to help.

Excellence

We take pride in our work and stand behind every restoration project.

Certifications & Credentials

• IICRC Certified Firm
• Fully Licensed & Insured
• EPA Lead-Safe Certified
• Background-Checked Technicians

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